Privacy Policy

Who Are We?

Kent Place Software Limited (“we” or “us”) is a company registered in England and Wales (United Kingdom) with number 08358931. Our registered address is Bank Gallery, 13 High Street, Kenilworth, Warwickshire, CV8 1LY, United Kingdom.

Kent Place Software Limited sells software entirely through third parties and operates two websites. We do not maintain customer databases of our own but may come into contact with personal data via the websites, email or through third parties.

By using our Website and/or Software, you are accepting the terms of this Privacy Policy.

Your Personal Data

You may be asked to provide us with Personal Data such as your name, email address and other contact details when you:

We will only use information held about you for the following purposes:

Our Applications

Our current applications do not routinely collect any personally-identifiable information nor do they collect anonymous usage information. Previous versions of BeerAlchemy for Mac sold before November 2012 used product activation that linked an individual installation to a specific customer.

We use a third party service to provide us with reports and statistics about application crashes. This service is provided by HockeyApp, a Microsoft product, and is present in all current versions of BeerAlchemy. The user can choose not to submit this data. This data is held by Microsoft in the United States. View Microsoft's Privacy Statement here.

Application Sales

Our current applications are sold by third parties. We do not sell software direct to customers. The third parties are:

Apple AppStore and Mac AppStore - Our mobile applications and BeerAlchemy for Mac are available via the Apple AppStore and Mac AppStore. We do not have any access to the Personal Data of customers who purchase via Apple. Read about Apple here.

FastSpring - BeerAlchemy for Mac is also available via FastSpring. FastSpring collects Personal Data of customers to which we have access. Our principle reason for accessing this data is to lookup lost serial numbers for customers. Read about FastSpring here.

eSellerate(Digital River) - Prior to November 2012 BeerAlchemy for Mac was available via eSellerate. eSellerate collected Personal Data of customers to which we still have access. Our principle reason for accessing this data is to lookup lost serial numbers for customers. Versions of BeerAlchemy for Mac purchased before November 2012 still contact eSellerate to verify product activation. This process personally identifies the user concerned. Read about eSellerate here.

Our Websites

We operate two websites - beeralchemyapp.com and kentplacesoftware.com. As of May 2017 both websites use secure HTTPS and do not use cookies or analytics.

Email

Our email accounts are hosted by Google. If you email us for support or for any other reason, our email accounts will hold your Personal Data. We have never operated a mailing list and will not sell your data. We routinely delete emails sent to our publicized accounts (such as our support and feedback accounts) that are more than 30 days old. Read more about Google and the GDPR here.

Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our support address (support at kentplacesoftware.com) and we will do our best to locate any of your Personal Data we hold.

Policy Amendments

We reserve the right to change this Privacy Policy at any time and any amended Privacy Policy will be posted on our Website(s). This Privacy Policy was last updated on May 27th 2018 and replaces any other previously applicable Privacy Policy from this date.